8/24/2023 0 Comments Wine retail planogramFSNI wanted to speed up and automate the planogram process, while also providing easily configured variations for individual stores to best serve their specific shoppers. Centrally generated planograms provided by FSNI often saw relatively low adoption and it wasn’t easy to know which individual stores were following them. BUSINESS CHALLENGEĪs a co-operative organisation with owner-operated stores, FSNI recognised that a key element to delivering optimal customer experience across NZ’s North Island involved getting better planogram and shelf planning buy-in from stores and the systems and processes in place to make it easy for stores. STRATEGIC GOALSĬhief Executive Chris Quin publicly notes that FSNI has been on a customer-driven transformation of the business since early 2019, leveraging customer insights to reset the business and ensure Foodstuffs North Island have the right products in the right place on the shelf at the right value for customers. Foodstuffs North Island (FSNI) is a 100% New Zealand owned co-operative, with 323 owner operated stores in communities across the North Island operating under the Four Square, New World, PAK’nSAVE, and Gilmours and Liquorland brands.
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